Effective date: October 29, 2026
Triggerwave ("we", "us", "our") operates the mobile game Pocket Ponds (the "Game"). This page describes what data is collected when you use the Game, why, who it is shared with, and the choices you have. It covers Pocket Ponds 1.2 and later for iPhone, iPad and Android; section 11 covers earlier versions.
Pocket Ponds keeps your ponds on our server, so your game is saved and your friends can visit. The Game creates an account for you the first time you play. It never asks for your name, email address, phone number, contacts or location, and it has no ads and no tracking.
To run your account, our server stores:
To see how the Game is played, so we can fix problems and improve it, the Game also sends the following to Google Analytics for Firebase and Firebase Crashlytics. In the EEA, the UK and Switzerland, and wherever the Game can't tell your country, it sends nothing until you say yes when it asks:
Anyone can turn analytics off, or on again, at any time: open Visit Ponds in the Game, tap your username and choose Analytics. While it's off, the Game sends nothing to Google Analytics or Crashlytics, and turning it off resets the Game's analytics identifier.
To run the Game: to save your ponds, deliver what you buy, let friends find and visit you, show featured and random ponds, and send the notifications you allow. And, through the analytics and crash reports in section 1, to understand how the Game is played so we can fix problems and improve it. We don't use any of it for advertising, we don't build advertising profiles, and we don't sell it.
When other players visit your pond, they can see your username, your ponds, your koi and the names you give them. Your pond may also appear among featured and random ponds, where usernames are partly hidden. Friends add each other by username. Please don't use your real name or other personal details in your username or in pond and koi names.
The Game keeps a copy of your game and your settings on your device. On iPhone and iPad, your sign-in is kept in the device's keychain, so it moves to a new iPhone or iPad when you restore it from a backup. On Android, it's kept encrypted on the device, with a copy in Google's Block Store, part of Google Play services, so it moves to a new phone when you copy your data across while setting it up, or restore a backup that Google has end-to-end encrypted. Reminders, such as when your koi are hungry, are scheduled on the device. Pond photos are saved to your photo library or shared only when you choose to, and are never sent to us.
We share data only with these service providers, which process it to run the Game, each under its own privacy policy:
We may also disclose information if the law requires it, or to protect the rights and safety of our players and ourselves.
In-app purchases are processed entirely by the App Store on iPhone and iPad, and by Google Play on Android, under their own terms and privacy policies. We receive confirmation of what was bought, with its transaction ID and date, never your payment information.
Apple may share anonymous crash reports and app analytics with us if you have chosen to share them with app developers in your device settings. If you test the Game through TestFlight, Apple may also share crash reports, usage information and any feedback you choose to send with us, as described in Apple's TestFlight terms. On Android, Google Play may share crash reports and performance statistics with us from devices whose owners have chosen to share usage and diagnostics with Google. We use this information only to fix problems and improve the Game.
The Game doesn't ask any player, of any age, for personal information such as a name, email address or location, and it has no ads or tracking. Its analytics never include names, usernames or account IDs. Other players see usernames and pond and koi names, so please help children choose ones that don't identify them. A parent or guardian can contact us to review or delete a child's account.
Depending on where you live (for example under the GDPR in the EEA and UK, or California law), you may have the right to access, correct or delete your information, and to object to or restrict its use. Contact us to make a request, with your username so we can find your account.
Where the GDPR applies, we process your account's data to provide the Game you chose to play, and keep logs in our legitimate interest in keeping it working and secure.
Versions of Pocket Ponds before 1.2, which some older phones and tablets still run, also let you sign in with Facebook to find friends, through Facebook's software in the Game and under Meta's Privacy Policy. Version 1.2 removed Facebook. If you signed in with Facebook in an earlier version, our server may still hold your Facebook user ID, linked to your account; it is deleted with your account.
Data is sent over encrypted connections and stored with Amazon Web Services in the United States. Analytics and crash reports are processed by Google, in the United States and other countries.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, or want to make a request about your data, contact us at: